How do I place an order?

After picking your desired product, click "Add to Cart." Review the cart details, then select "Place Order" and finish payment to complete your purchase.

Is the payment process secure?

Completely secure. Our payment system is PCI-DSS certified and uses encrypted transmission to protect your payment information, ensuring the entire transaction is safe.

When will my order ship and arrive?

Once the order is confirmed, it will be shipped within 2 business days and delivered within 3-7 business days.

Can I track my package?

Yes. After shipment, you can get the logistics tracking number from your account dashboard or email. Use this number to check real-time status on the logistics company’s official website (e.g., FedEx or TNT).

How are shipping fees calculated?

All orders qualify for free shipping.

Does the product need assembly?

No assembly required.

What is your return policy?

Returns are accepted within 30 days, and we’ll cover the shipping costs.

How can I reach customer service?

Contact us via email: Send a message to burghyvahey96v@hotmail.com(please include your order number; we’ll reply within 48 business hours on weekdays).

We’re dedicated to ensuring a seamless shopping experience. For any questions, don’t hesitate to get in touch.